Notice of Privacy Practices

This Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
This Notice applies to all Protected Health Information (“PHI”) created, received, or maintained by ABA Classroom.

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A. Our Commitment to Your Privacy
ABA Classroom is committed to protecting the privacy and security of your health information. We are required by law to maintain the privacy of your PHI, provide you with this Notice, and follow the terms of the Notice currently in effect.
We reserve the right to change this Notice at any time. Any revised Notice will apply to all PHI we maintain, including information created before the change. Updated notices will be made available upon request.
This Notice is not an authorization. It explains how we may use and disclose your PHI for treatment, payment, healthcare operations, and other purposes permitted or required by law, as well as your rights regarding your information.
Protected Health Information (PHI) includes information that identifies you and relates to your past, present, or future physical or mental health condition or healthcare services.

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B. Information We Collect
We may collect and maintain the following information:
Name
Phone number
Email address
Address
Insurance and billing information
Clinical and treatment-related information
Appointment and communication preferences
This information is collected for the purpose of providing Applied Behavior Analysis (ABA) services and related healthcare operations.

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C. How We Use and Disclose Your PHI
1. Treatment
We may use or disclose your PHI to provide, coordinate, or manage your care. This may include sharing information with behavior analysts, therapists, supervisors, or other healthcare providers involved in your treatment.
2. Payment
We may use and disclose your PHI to bill and collect payment for services, including communicating with insurance providers, billing services, or collection agencies when necessary.
3. Healthcare Operations
We may use and disclose PHI to operate our practice, improve quality of care, conduct training, perform audits, manage administrative functions, and ensure compliance with legal requirements.
4. Appointment Reminders and Communication
We may contact you via phone call, voicemail, email, or secure text message regarding:
Appointment reminders
Scheduling or rescheduling
Billing alerts
Care coordination or service-related updates
We limit the information shared to the minimum necessary.

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D. Secure Messaging and Text Communication
ABA Classroom uses secure messaging services,
including OhMD, to communicate with patients and caregivers.
Consent to Receive Text Messages
By checking the consent box or otherwise opting in, you agree to receive text messages from ABA Classroom related to your care.
Message frequency may vary depending on your services and communication needs.
Standard message and data rates may apply.

Opt-Out
You may opt out of text messaging at any time by replying STOP to any message or by contacting us directly. Opting out will not affect your ability to receive care.

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E. No Selling or Sharing of Data
ABA Classroom does not sell, rent, or share patient phone numbers or personal data with third parties for marketing purposes.
Your information is only shared as permitted by HIPAA and applicable law, including with trusted service providers who assist us in operating our practice and who are required to protect your information.

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F. Risk Disclosure for Electronic Communication
While we take reasonable safeguards to protect your PHI, electronic communications (including email and text messages) carry some risk. By consenting to electronic communication, you acknowledge and accept these risks.
We recommend using secure platforms whenever possible.

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G. Third-Party Vendors
ABA Classroom may use third-party vendors, such as OhMD, to facilitate secure communications. These vendors are required to comply with HIPAA and sign Business Associate Agreements to protect your information.

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H. Patient Rights
You have the right to:
Inspect and obtain a copy of your PHI
Request amendments to your PHI
Request confidential communications
Request restrictions on certain uses or disclosures
Receive an accounting of disclosures
Receive notice of a breach of unsecured PHI
Obtain a paper copy of this Notice
File a complaint without retaliation
Requests must be made in writing. We will respond within the timeframes required by law.

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I. Authorization for Other Uses
We will obtain your written authorization for uses or disclosures not covered by this Notice unless otherwise permitted by law. You may revoke an authorization in writing at any time.

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To ask questions, update your contact information, request records,
or file a privacy complaint, contact:

 

ABA Classroom Scorp, Lahaina
Attn: Privacy Officer – Goldean Lowe
206 – 40 Kupuohi St.
Lāhainā, HI 96761

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.